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Why Work With Us? A Different Kind of Veterinary Workplace

Love Being a Vet, But Tired of the Pressure?

You became a veterinarian to practise good medicine and care for animals — not to spend your day worrying about revenue targets, KPIs, billings or how many patients you can fit into an hour.

At Lutwyche Veterinary Surgery, we want to create a genuinely different working environment.

No Revenue KPIs. No Billing Targets.

We don’t set individual revenue targets for our vets.

We also don’t disguise billing pressure as a “reward” by linking your bonus to how much you bill.

We want you to recommend what you genuinely believe is appropriate for the patient in front of you — based on your clinical judgement, the available options and an honest conversation with the owner.

Your value to our practice is not measured by your daily billings.

30-Minute Standard Consultations

Our standard consultations are 30 minutes.

Not an expensive “long consultation”. Not something reserved only for complicated cases. It’s simply our standard appointment length.

We want our vets to have time to take a proper history, perform a thorough examination, think through the case, explain the options and answer the owner’s questions.

Veterinary medicine is difficult enough without having to do all of that while watching the clock every 10 or 15 minutes.

A Lunch Break Means a Lunch Break

We believe you should actually be able to stop and eat.

We don’t call it a “paid lunch break” and then expect you to keep consulting, answer calls, catch up on paperwork or squeeze in another patient because you’re technically being paid.

When you’re on your lunch break, we want you to have a break.

Of course, veterinary medicine can be unpredictable and genuine emergencies happen. But routinely working through lunch should not be built into the business model and in fact, we block out the time so our team can have a proper lunch break.

Clinical Autonomy Without the Sales Pressure

We want our vets to practise medicine they can stand behind.

That means having the freedom to discuss different diagnostic and treatment options, consider the individual patient and owner’s circumstances, and use your professional judgement.

There is no expectation to upsell.

There is no competition over who bills the most.

There is no bonus structure designed to make you think about the dollar value of every consultation.

We would rather build a successful veterinary practice through trust, good medicine and long-term relationships with our clients.

Maybe You Don’t Need to Leave Veterinary Medicine

If you’re feeling exhausted by rushed appointments, relentless workloads or the constant pressure to produce more revenue, you may not have stopped loving veterinary medicine.

You may simply be tired of the way you’ve been expected to practise it.

At Lutwyche Veterinary Surgery, we’re trying to build something different: a workplace where vets have time to be vets, where lunch breaks are actually breaks, and where your contribution is valued for more than the number at the bottom of an invoice.

Perhaps you don’t need to leave the profession.

Perhaps you just need a different place to practise, a place with a completely different operating philosophy.

If this sounds like the kind of veterinary workplace you’ve been looking for, we’d love to hear from you.